Customer Service

Ascona is committed to and driven by our customers, suppliers and employees. Together they have made Ascona one of Canada’s leading suppliers of specialty food ingredients.

Our service does not stop at our test kitchen. Our team of specialists also travels to our customers’ facility to provide on-site assistance. Our team is available from pilot production through to final production, addressing any processing challenges encountered throughout the process.

Our account managers are more than just sales people; they possess valued product knowledge through collective 50+ years of experience. With a focus on ever-changing market demands, our sales team is equipped to provide valuable input at each stage throughout a project’s lifespan.